All custom/personalized items sold are final unless due to defects of sewing or material. Our products are custom produced for you.
Please notify us within 10 days of receipt if you have an issue and we will then advise you on how we shall proceed to either replace the item or refund your money.
Please be aware that there maybe times when certain items are not available and may take longer to replace, due to production or may not be replaceable due to that item being no longer available for sell.
CONTACT US if you have any questions